Lasso's Real Estate CRM
The news as of the first cup of coffee this morning, and the music is Rev. Gary Davis's classic country blues album, Say No To The Devil. The Jefferson Airplane's Jorma Kaukonen is only one of the more high-profile rock artists who've been heavily influenced by the good Rev. Davis:
Customer Experience Index Scoring
Continuing with the 4th in a series (#1) (#2) (#3) discussing Customer Experience Indexing (CEI) as a way to measure, plan and act on customer feedback. Again, thanks to those who have offered comments and questions so...
Read more about Customer Experience Index Scoring ...Tthe UI is the application
With his postings, Bob Krygowski highlighted many important aspects of Software as a Service, as in his The Other “S” in SaaS - Service Complementing Bob’s blogs, with this posting I will start discussing about the first “S” in SasS – Software....
Read more about Tthe UI is the application...Windows Live Sync vs. Live Mesh vs. SkyDrive: Whic
The new Windows Live suite includes three different services for file storage and online synchronization. They are called Live Mesh, Windows Live Sync and Windows Live SkyDrive - all apps are available for free and you just need a Windows Live...
Read more about Windows Live Sync vs. Live Mesh vs. SkyDrive: Which is Right for You?...Can't get no satisfaction...
‘So how would you rate the service you received on a scale of one to five, five being highly satisfied and one being highly dissatisfied’ said the lady conducting a satisfaction survey on behalf of the company who’d recently replaced my...
Read more about Can't get no satisfaction......On CRM and User Acceptance Testing...
Having sat through countless sales presentations over the years where vendors have rhapsodized about their carefully honed implementation methodology I can observe that the reality rarely measures up to promise of the...
Read more about On CRM and User Acceptance Testing......Be Quick or Be Dead
Aside from being the title of a great song from one of the greatest rock bands ever -Iron Maiden- Be Quick or Be dead is a great metaphor for today’s business environment. No matter how you look at it speed is picking up and someone will take...
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